This is usually because the service is based on a contract and has to be cancelled if you no longer require it. This means that the service has been provided when you receive your invoice and needs to be paid. Do not forget to cancel the service so that it is not renewed again.

Please contact us and we can help you.

You must have a valid VAT number to avoid paying VAT on invoices if you are a workplace within the EU (Except Sweden). Please contact us if you wish to give us your VAT number.

Yes, just tell us which currency you wish to be invoiced in.

In the unlikely event of you forgetting to pay your invoice you will be sent a reminder. If you still do not pay your invoice it will be sent for collection.

Yes, let us know and we will arrange it.

Yes, when you become a customer with us you will automatically receive your invoices by e-mail.

Cancellation must be communicated in writing, either to your Account Manager or to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

.se and .eu must be cancelled in writing before the 25th of the month in which the domain expires.
co.uk must be cancelled in writing before the 10th of the month before the domain expires.

As far as other country domains are concerned, cancellation must reach us 120 days at the latest before the domain expires
General domain names expire automatically if you choose not to renew them.

You can either contact your contact person or send an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it with the information you want to update.

For general domain names contact your Account Manager or This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Other domain names and services will be automatically renewed if you do not cancel them.

We can easily gather all your domains, trademarks and services under the same roof.
You get an Account Manager with whom you have regular contact and who keeps you up to date with news and focuses on your portfolio. Your contact person looks after everything related to renewals and administration. This is to keep your workload to a minimum.

You get personal support from your Account Manager, who you can contact by phone and e-mail. You can also contact our support on tel.: +46 31 7202040 or by e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .