TLDs for which we do not issue a renewal reminder are renewed automatically until you cancel them.

Delegation is when you change the name server on your domain. This is done e.g. if you replace your hosting provider.

It is usually possible to rescue a domain which you forgot to renew, as long as you do so fairly quickly. The renewal time for a domain varies from TLD to TLD. You should therefore contact us as soon as possible so that we can help as best as we can.

An Auth Info Code is a unique 6–16 digit code assigned when a domain name is registered. The main purpose of the code is as a password for the domain name and it is used e.g. in the event of a registrar transfer to identify the domain name owner.

Cancellation must be communicated in writing, either to your Account Manager or to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

.se and .eu must be cancelled in writing before the 25th of the month in which the domain expires.

.co.uk must be cancelled in writing before the 10th of the month before the domain expires.

As far as other country domains are concerned, cancellation must reach us 120 days at the latest before the domain expires
General domain names expire automatically if you choose not to renew them.

A gTLD, or generic top level domain, is a top domain which is not affiliated to any specific country but which addresses groups with common aims and affinities. gTLDs usually consist of three or more characters. Examples of gTLDs are .com, .net, .mobi, .aero, .asia, .travel.

A ccTLD, or country code top level domain, is affiliated with a specific country. ccTLDs consist of two characters. Today there are approximately 250 ccTLDs. Each ccTLD has its own set of rules and its own price structure. With a few exceptions, ccTLDs are delegated according to ISO 3166-1 alpha-2. Examples of ccTLDs are .se for Sweden, .no for Norway and .de for Germany.

Previously it was only possible to use the Latin alphabet a-z and 0–9 and hyphens (ASCII code) in domain names. However, since 2003 it has been possible to have domain names which use other letters, so-called IDN, Internationalised Domain Names. This permits e.g. .se addresses with å, ä, ö, é and ü and .net-, .nu-, .info and .com addresses with other characters (â, à, æ, ë, ê, ç, õ, ø, etc.), particularly for the major Asian languages.

Please contact us and we can help you.

A good 250 ccTLDs exist and 21 gTLDs.

It is important to keep all the contact information relating to your domains up to date. The normal procedure is for a transfer to be made from the old company to the new in order to maintain control and to strengthen ownership. Read more here.

Of course! Contact us and we will help you to move your domain name portfolio to one place.

Call us on tel.: +46 31 7202040 or send an e-mail to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it , and we will help you.
If you are already a customer with us you can also contact your Account Manager.

A total of 187 million domain names are currently registered. The vast majority of these are still generic domains such as .com and .net, but these days, a growing number of people register country domains, such as .de for Germany. Qpol offers you the opportunity to register with any of the top domains.

In many countries, registration of domain requires a local contact. For this reason, Qpol offers local contacts in more than 30 countries.
Read more about local contacts here.

Contact your Account Manager or call support on tel.: +46 31 7202040 or send an e-mail to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it , and we will help you.

A domain portfolio should go hand-in-hand with your trademark strategy and can therefore differ considerably from one company to another. The strategy should be drawn up in relation to the trademarks, products, markets and competitors. Qpol has considerable experience in domain strategies and is pleased to help our customers draw up a complete domain portfolio to match their requirements. Please contact us to begin or complete this work.

If the domain is still available it is simply a question of registering it again. In the event of the domain having been registered by someone else, we can either help you buy back the name or attempt to take it back by means of legal action. Contact us and we can assess your requirements and recommend the best route for you to take.

Yes, we can help you with solutions to help you choose and draw up domain name strategies as well as trademark strategies. We recommend that all companies should have a domain name strategy. The domain name strategy should form the basis for all choices made and actions taken by a company in connection with the registration of domain names and hosting services. The strategy should be in written form and communicated to all parts of the organisation to be properly maintained for as long as possible.

A domain name strategy often goes hand in hand with a company's trademark strategy or is part of it. For this reason it is important to register the domain name for the trademark or trademarks you have registered and in the countries where your trademark is valid. Because registration of a trademark takes much longer than that of a domain name, the domain name should be registered first for protection in the countries in which the trademark will be registered.
Contact us for more information.

Yes, contact your Account Manager, or call support on tel.: +46 31 7202040, or e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will help you.

The procedure of taking over an already registered domain name varies according to the conditions. If you can prove that a trademark infringement has taken place, the domain name can be taken over by means of legal action. In other cases the only alternative may be to acquire the domain name from its current owner.

Contact your Account Manager or Support and we will help you find the best solution.

We recommend to most of our customers that they centralise their domain ownership as far as possible, but this naturally depends what your company is like and what strategy you have. Please contact us and we can help you.